Privacy Policy
How we handle and protect your personal information.
Last updated: June 2026
Side Taxi (“we”, “us”, “our”) respects your privacy and is committed to protecting the personal data you share with us when you make a booking or contact us. This policy explains what we collect, how we use it, and the rights you have.
Information we collect
We collect only the information needed to arrange your transfer: your name, contact details (phone, email, messaging handle), pickup and drop-off locations, travel dates and flight number, passenger and luggage details, and any notes you provide. We do not collect payment card details, as payment is made directly to the driver.
How we use your information
We use your information solely to prepare, confirm and carry out your transfer, to communicate with you about your booking, and to provide customer support. We may also use it to comply with legal obligations and to resolve disputes.
Legal basis for processing
We process your data to perform the transport contract you request, to meet our legal obligations, and on the basis of our legitimate interest in operating and improving our service. Where required, we rely on your consent, which you may withdraw at any time.
Sharing your information
We never sell your data. We share it only with the driver assigned to your transfer and with service providers strictly necessary to complete your trip, and only to the extent required. We may disclose information where the law requires it.
Data retention
We keep your booking information only for as long as necessary to provide the service and to meet legal, accounting and tax requirements, after which it is securely deleted or anonymised.
Your rights
You may request access to, correction of, or deletion of your personal data, object to or restrict its processing, and request a copy of your data, at any time using the details on our contact page. You also have the right to lodge a complaint with the competent data protection authority.
Cookies
Our website uses essential cookies needed for it to function and may use analytics cookies to understand how the site is used. You can control cookies through your browser settings.
Contact us
For any privacy question or to exercise your rights, please reach us using the information on our contact page. We will respond within a reasonable time.